Privacy Policy


The website www.ticketmaster.fr is registered by the CNIL under the following registration number : 744579 (available for consultation on www.cnil.fr )

In accordance with the law of January 10, 1978 relative to data processing, files and liberties, and provided you can justify of your identity, you may exercise your rights (information, access, opposition, modification) at any time, regarding your personal data on your account or by mail at the following address : Ticketnet – Challenge 92 – 101, Avenue François Arago – 92017 NANTERRE Cedex or by e-mail : serviceclients@ticketnet.fr

Also, we value your privacy. Thus, we guarantee you that we will not sale your personal data to any third party.


Data retention : We retain data in accordance with our internal policies to administrate your account and provide goods and services that you have requested. We also retain certain data to comply with our legal obligations. The retention periods for the main categories of personal data we process are set out below:



Data retention periods
The duration indicated covers the retention period in active and internal archives
Customer account information and orders6 years from last purchase on account
Customer account information where no purchase has been made3 years from account creation
Newsletter subscribers3 years from sign up, unless you inform us you wish to continue receiving newsletters
Payment card information13 months from payment
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